WhatsApp · Messenger · Email, one desk

Every customer message, answered before they notice you were away.

Threadline connects your WhatsApp, Messenger and inbox to one AI reply engine. Customers message the channel they already use — you configure the answers once.

Free while you're testing. Plans start at $19/mo once you go live.

No developer needed to launch Your own WhatsApp & Facebook accounts Replies in your voice, not a script

Three inboxes. Nobody wants to check three inboxes.

Connect the channels your customers already message you on. Each one keeps its own number, page, and address — Threadline just makes sure nothing sits unanswered.

WhatsApp

Connect your WhatsApp Business number. Replies go out from the number your customers already have saved.

Messenger

Link your Facebook Page in a couple of clicks. No app review to wait on for your own page.

Email

Get a dedicated support address, or connect your existing inbox. Replies land in the same thread.

Set up once, live in an afternoon

No code. Connect a channel, describe your business once, and Threadline handles the rest.

Step 1

Create your account

Register with your work email — no credit card to start.

Step 2

Connect a channel

Link WhatsApp, Messenger, or your inbox — one at a time, at your pace.

Step 3

Describe your business

Tell Threadline how you'd like replies to sound, and what to hand off to a human.

Step 4

Go live

Incoming messages get answered automatically. You can watch every conversation from your dashboard.

Straightforward pricing

Pay for what you connect. Cancel any time.

Starter
$19/mo
One channel of your choice
  • 1 connected channel
  • 500 AI replies / mo
  • Conversation history
Start free
Scale
$149/mo
High volume & multiple teams
  • Everything in Growth
  • 15,000 AI replies / mo
  • Team seats
Start free

Questions

Whose WhatsApp number gets used?

Yours. You connect your own WhatsApp Business number through Meta's official sign-in — Threadline never messages on a shared or generic number.

Can a real person take over a conversation?

Yes. You set the rules for when Threadline should stop and flag a conversation for a human.

Is my customer data secure?

Channel credentials are encrypted at rest, every request runs over HTTPS, and only your account can see your conversations.

Do I need a developer to set this up?

No. Connecting a channel is a guided, click-through flow.

Stop losing customers to a slow reply.

Set up your first channel in the next ten minutes.

Start free